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Web And App Creations

Web And App Creations RFP (Request for Proposal) questions

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  1. RFP Questions about General Company Information for Web And App Creations

  2. Who will serve as the primary 052B contact for this RFP?

    someone from infuiltive

  3. Who will serve as the primary Web And App Creations contact for this RFP?

  4. Who will serve as the primary 052B contact for this RFP?

    052B.

  5. Please provide a company overview for Web And App Creations.

    Web And App Creations is one of the fastest growing and full service providers of a range of Internet marketing services. They specialize in providing results oriented online marketing solutions for →

  6. Where is Web And App Creations located?

    The offices from Web And App Creations are located in Newark (Delaware)

  7. How long has Web And App Creations been in business?

  8. Please provide Web And App Creations’s mission and/or vision statement.

  9. Describe the Web And App Creations company structure. (Private, public, partnership, etc)

  10. How many full-time, part-time and contract employees does Web And App Creations have? (Please provide breakdown)

  11. What awards or recognition has Web And App Creations received in the last three years?

  12. Is Web And App Creations affiliated with any industry or professional associations?

  13. What licenses or certifications does Web And App Creations hold?

  14. Please provide a product or service overview and description.

  15. Customer RFP Questions for Web And App Creations

  16. How many customers does Web And App Creations currently serve?

  17. Please provide contact information for three customer references for Web And App Creations.

  18. Web And App Creations Competitors RFP Questions

  19. Why should we work with Web And App Creations instead of one of your competitors?

  20. Are there alternative solutions that could better meet our needs?

  21. Functionality and Deliverables RFP Questions for Web And App Creations

  22. Provide a sample timeline for a standard implementation.

  23. What self-service reporting tools are available to us?

  24. What integrations are available?

  25. When are updates and enhancements delivered to customers?

  26. How often are projects completed on time and within budget?

  27. What action, participation or documentation is required from an organization to ensure timely implementation?

  28. Experience and Approach Questions for Web And App Creations

  29. Please provide any relevant case studies.

  30. What resources will be dedicated to a project?

  31. How often will you report about progress and results?

  32. What technology do you leverage to ensure excellent customer communication and experience?

  33. Provide a list of the standard report options, what each includes and available formats.

  34. How are usage and performance reports provided?

  35. What KPIs does Web And App Creations track and report?

  36. Customer Success RFP Questions for Web And App Creations

  37. On average, how long does implementation take?

  38. What is required from a customer to ensure success?

  39. Do you have a change management process?

  40. Do you conduct quarterly business reviews with customers?

  41. How do you provide updates, track progress and ensure our success?

  42. Please provide a list of self-service tools or resources that are available after onboarding.

  43. How do you manage customer requests, complaints, concerns and feedback?

  44. ​​Do you use in-house or outsourced resources for customer support?

  45. Pricing RFP Questions for Web And App Creations

  46. What are the itemized one-time, startup costs and recurring annual/monthly costs?

  47. What limits are imposed upon users, training hours, professional services and data storage?

  48. At what level do you provide volume discounts?

  49. Risk Management RFP Questions for Web And App Creations

  50. Share statistics about technology stability/reliability and down times.

  51. How often does the company update and test the continuity and preparedness plans?

  52. Data Security RFP Questions for Web And App Creations

  53. Is Web And App Creations ISO certified?

  54. Describe how security vulnerabilities are identified and mitigated.

  55. Have you experienced downtime in the last two years? If so, how long were customers impacted?

  56. Sustainability RFP Questions for Web And App Creations

  57. Do you have a corporate responsibility policy? If so, please provide it.

  58. What sustainability accreditations and certifications do you hold?

  59. How can we partner with you to enhance environmental sustainability in our mutual supply chain?

  60. Do you use renewable energy?

  61. Do you enforce a supplier code of conduct? If so, please provide it.

  62. Diversity and Inclusion RFP Questions for Web And App Creations

  63. Please provide any current diversity certifications.

  64. What percentage of senior leadership is women or minorities?

  65. Have there been any claims of sexual or general harassment, misconduct or discrimination in the last 5 years? Please provide details, if so.

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