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Vincit

Vincit RFP (Request for Proposal) questions

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  1. RFP Questions about General Company Information for Vincit

  2. Who will serve as the primary 052B contact for this RFP?

    someone from infuiltive

  3. Who will serve as the primary Vincit contact for this RFP?

  4. Who will serve as the primary 052B contact for this RFP?

    052B.

  5. Please provide a company overview for Vincit.

    Vincit is not just another software company. restore your faith in the future with human-driven digital transformations. help customers with holistic digital transformation, design & develop →

  6. Where is Vincit located?

    The offices from Vincit are located in Tampere (Finland)

  7. How long has Vincit been in business?

  8. Please provide Vincit’s mission and/or vision statement.

  9. Describe the Vincit company structure. (Private, public, partnership, etc)

  10. How many full-time, part-time and contract employees does Vincit have? (Please provide breakdown)

  11. What awards or recognition has Vincit received in the last three years?

  12. Is Vincit affiliated with any industry or professional associations?

  13. What licenses or certifications does Vincit hold?

  14. Please provide a product or service overview and description.

  15. Customer RFP Questions for Vincit

  16. How many customers does Vincit currently serve?

  17. Please provide contact information for three customer references for Vincit.

  18. Vincit Competitors RFP Questions

  19. Why should we work with Vincit instead of one of your competitors?

  20. Are there alternative solutions that could better meet our needs?

  21. Functionality and Deliverables RFP Questions for Vincit

  22. Provide a sample timeline for a standard implementation.

  23. What self-service reporting tools are available to us?

  24. What integrations are available?

  25. When are updates and enhancements delivered to customers?

  26. How often are projects completed on time and within budget?

  27. What action, participation or documentation is required from an organization to ensure timely implementation?

  28. Experience and Approach Questions for Vincit

  29. Please provide any relevant case studies.

  30. What resources will be dedicated to a project?

  31. How often will you report about progress and results?

  32. What technology do you leverage to ensure excellent customer communication and experience?

  33. Provide a list of the standard report options, what each includes and available formats.

  34. How are usage and performance reports provided?

  35. What KPIs does Vincit track and report?

  36. Customer Success RFP Questions for Vincit

  37. On average, how long does implementation take?

  38. What is required from a customer to ensure success?

  39. Do you have a change management process?

  40. Do you conduct quarterly business reviews with customers?

  41. How do you provide updates, track progress and ensure our success?

  42. Please provide a list of self-service tools or resources that are available after onboarding.

  43. How do you manage customer requests, complaints, concerns and feedback?

  44. ​​Do you use in-house or outsourced resources for customer support?

  45. Pricing RFP Questions for Vincit

  46. What are the itemized one-time, startup costs and recurring annual/monthly costs?

  47. What limits are imposed upon users, training hours, professional services and data storage?

  48. At what level do you provide volume discounts?

  49. Risk Management RFP Questions for Vincit

  50. Share statistics about technology stability/reliability and down times.

  51. How often does the company update and test the continuity and preparedness plans?

  52. Data Security RFP Questions for Vincit

  53. Is Vincit ISO certified?

  54. Describe how security vulnerabilities are identified and mitigated.

  55. Have you experienced downtime in the last two years? If so, how long were customers impacted?

  56. Sustainability RFP Questions for Vincit

  57. Do you have a corporate responsibility policy? If so, please provide it.

  58. What sustainability accreditations and certifications do you hold?

  59. How can we partner with you to enhance environmental sustainability in our mutual supply chain?

  60. Do you use renewable energy?

  61. Do you enforce a supplier code of conduct? If so, please provide it.

  62. Diversity and Inclusion RFP Questions for Vincit

  63. Please provide any current diversity certifications.

  64. What percentage of senior leadership is women or minorities?

  65. Have there been any claims of sexual or general harassment, misconduct or discrimination in the last 5 years? Please provide details, if so.

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