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Triad Strategies

Triad Strategies RFP (Request for Proposal) questions

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  1. RFP Questions about General Company Information for Triad Strategies

  2. Who will serve as the primary 052B contact for this RFP?

    someone from infuiltive

  3. Who will serve as the primary 052B contact for this RFP?

    052B.

  4. Who will serve as the primary Triad Strategies contact for this RFP?

  5. Please provide a company overview for Triad Strategies.

    Triad Strategies is a Harrisburg-based public affairs firm widely respected for its success-oriented strategic approach to government relations, issues management and corporate relations. As one of →

  6. Where is Triad Strategies located?

    The offices from Triad Strategies are located in Harrisburg (Pennsylvania)

  7. How long has Triad Strategies been in business?

  8. Please provide Triad Strategies’s mission and/or vision statement.

  9. Describe the Triad Strategies company structure. (Private, public, partnership, etc)

  10. How many full-time, part-time and contract employees does Triad Strategies have? (Please provide breakdown)

  11. What awards or recognition has Triad Strategies received in the last three years?

  12. Is Triad Strategies affiliated with any industry or professional associations?

  13. What licenses or certifications does Triad Strategies hold?

  14. Please provide a product or service overview and description.

  15. Customer RFP Questions for Triad Strategies

  16. How many customers does Triad Strategies currently serve?

  17. Please provide contact information for three customer references for Triad Strategies.

  18. Triad Strategies Competitors RFP Questions

  19. Why should we work with Triad Strategies instead of one of your competitors?

  20. Are there alternative solutions that could better meet our needs?

  21. Functionality and Deliverables RFP Questions for Triad Strategies

  22. Provide a sample timeline for a standard implementation.

  23. What self-service reporting tools are available to us?

  24. What integrations are available?

  25. When are updates and enhancements delivered to customers?

  26. How often are projects completed on time and within budget?

  27. What action, participation or documentation is required from an organization to ensure timely implementation?

  28. Experience and Approach Questions for Triad Strategies

  29. Please provide any relevant case studies.

  30. What resources will be dedicated to a project?

  31. How often will you report about progress and results?

  32. What technology do you leverage to ensure excellent customer communication and experience?

  33. Provide a list of the standard report options, what each includes and available formats.

  34. How are usage and performance reports provided?

  35. What KPIs does Triad Strategies track and report?

  36. Customer Success RFP Questions for Triad Strategies

  37. On average, how long does implementation take?

  38. What is required from a customer to ensure success?

  39. Do you have a change management process?

  40. Do you conduct quarterly business reviews with customers?

  41. How do you provide updates, track progress and ensure our success?

  42. Please provide a list of self-service tools or resources that are available after onboarding.

  43. How do you manage customer requests, complaints, concerns and feedback?

  44. ​​Do you use in-house or outsourced resources for customer support?

  45. Pricing RFP Questions for Triad Strategies

  46. What are the itemized one-time, startup costs and recurring annual/monthly costs?

  47. What limits are imposed upon users, training hours, professional services and data storage?

  48. At what level do you provide volume discounts?

  49. Risk Management RFP Questions for Triad Strategies

  50. Share statistics about technology stability/reliability and down times.

  51. How often does the company update and test the continuity and preparedness plans?

  52. Data Security RFP Questions for Triad Strategies

  53. Is Triad Strategies ISO certified?

  54. Describe how security vulnerabilities are identified and mitigated.

  55. Have you experienced downtime in the last two years? If so, how long were customers impacted?

  56. Sustainability RFP Questions for Triad Strategies

  57. Do you have a corporate responsibility policy? If so, please provide it.

  58. What sustainability accreditations and certifications do you hold?

  59. How can we partner with you to enhance environmental sustainability in our mutual supply chain?

  60. Do you use renewable energy?

  61. Do you enforce a supplier code of conduct? If so, please provide it.

  62. Diversity and Inclusion RFP Questions for Triad Strategies

  63. Please provide any current diversity certifications.

  64. What percentage of senior leadership is women or minorities?

  65. Have there been any claims of sexual or general harassment, misconduct or discrimination in the last 5 years? Please provide details, if so.

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