Best Procurement Portal for RFP Questions and Answers
Register|Login
Add

Mi9 Retail

Mi9 Retail RFP (Request for Proposal) questions

Visit Website

EZtenders - Find your Strategic Business Partners and the Best Business Opportunity
Verify Mi9 Retail

  1. RFP Questions about General Company Information for Mi9 Retail

  2. Who will serve as the primary 052B contact for this RFP?

    someone from infuiltive

  3. Who will serve as the primary Mi9 Retail contact for this RFP?

  4. Who will serve as the primary 052B contact for this RFP?

    052B.

  5. Please provide a company overview for Mi9 Retail.

    Mi9 Retail, the premier provider of enterprise retail merchandising, business intelligence and customer-centric software, empowers the world’s most successful retailers to build strong personal →

  6. Where is Mi9 Retail located?

    The offices from Mi9 Retail are located in Miami (Florida)

  7. How long has Mi9 Retail been in business?

  8. Please provide Mi9 Retail’s mission and/or vision statement.

  9. Describe the Mi9 Retail company structure. (Private, public, partnership, etc)

  10. How many full-time, part-time and contract employees does Mi9 Retail have? (Please provide breakdown)

  11. What awards or recognition has Mi9 Retail received in the last three years?

  12. Is Mi9 Retail affiliated with any industry or professional associations?

  13. What licenses or certifications does Mi9 Retail hold?

  14. Please provide a product or service overview and description.

  15. Customer RFP Questions for Mi9 Retail

  16. How many customers does Mi9 Retail currently serve?

  17. Please provide contact information for three customer references for Mi9 Retail.

  18. Mi9 Retail Competitors RFP Questions

  19. Why should we work with Mi9 Retail instead of one of your competitors?

  20. Are there alternative solutions that could better meet our needs?

  21. Functionality and Deliverables RFP Questions for Mi9 Retail

  22. Provide a sample timeline for a standard implementation.

  23. What self-service reporting tools are available to us?

  24. What integrations are available?

  25. When are updates and enhancements delivered to customers?

  26. How often are projects completed on time and within budget?

  27. What action, participation or documentation is required from an organization to ensure timely implementation?

  28. Experience and Approach Questions for Mi9 Retail

  29. Please provide any relevant case studies.

  30. What resources will be dedicated to a project?

  31. How often will you report about progress and results?

  32. What technology do you leverage to ensure excellent customer communication and experience?

  33. Provide a list of the standard report options, what each includes and available formats.

  34. How are usage and performance reports provided?

  35. What KPIs does Mi9 Retail track and report?

  36. Customer Success RFP Questions for Mi9 Retail

  37. On average, how long does implementation take?

  38. What is required from a customer to ensure success?

  39. Do you have a change management process?

  40. Do you conduct quarterly business reviews with customers?

  41. How do you provide updates, track progress and ensure our success?

  42. Please provide a list of self-service tools or resources that are available after onboarding.

  43. How do you manage customer requests, complaints, concerns and feedback?

  44. ​​Do you use in-house or outsourced resources for customer support?

  45. Pricing RFP Questions for Mi9 Retail

  46. What are the itemized one-time, startup costs and recurring annual/monthly costs?

  47. What limits are imposed upon users, training hours, professional services and data storage?

  48. At what level do you provide volume discounts?

  49. Risk Management RFP Questions for Mi9 Retail

  50. Share statistics about technology stability/reliability and down times.

  51. How often does the company update and test the continuity and preparedness plans?

  52. Data Security RFP Questions for Mi9 Retail

  53. Is Mi9 Retail ISO certified?

  54. Describe how security vulnerabilities are identified and mitigated.

  55. Have you experienced downtime in the last two years? If so, how long were customers impacted?

  56. Sustainability RFP Questions for Mi9 Retail

  57. Do you have a corporate responsibility policy? If so, please provide it.

  58. What sustainability accreditations and certifications do you hold?

  59. How can we partner with you to enhance environmental sustainability in our mutual supply chain?

  60. Do you use renewable energy?

  61. Do you enforce a supplier code of conduct? If so, please provide it.

  62. Diversity and Inclusion RFP Questions for Mi9 Retail

  63. Please provide any current diversity certifications.

  64. What percentage of senior leadership is women or minorities?

  65. Have there been any claims of sexual or general harassment, misconduct or discrimination in the last 5 years? Please provide details, if so.

Was this Project Management alternatives list helpful? Your feedback is important!

Yes No

127 out of 148 people consider this list as helpful.
This is equivalent to 4.3 / 5 rating.

Author: | Publisher: SaaSHub
Latest alternatives update: