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Media Otg

Media Otg RFP (Request for Proposal) questions

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  1. RFP Questions about General Company Information for Media Otg

  2. Who will serve as the primary 052B contact for this RFP?

    someone from infuiltive

  3. Who will serve as the primary Media Otg contact for this RFP?

  4. Who will serve as the primary 052B contact for this RFP?

    052B.

  5. Please provide a company overview for Media Otg.

    Media OTG, a full-service marketing agency founded in 2006 with one mission: to catapult brands to the apex of the industry. And to build brands with authoritative power, they use a simple method: →

  6. Where is Media Otg located?

    The offices from Media Otg are located in Brooklyn (New York)

  7. How long has Media Otg been in business?

  8. Please provide Media Otg’s mission and/or vision statement.

  9. Describe the Media Otg company structure. (Private, public, partnership, etc)

  10. How many full-time, part-time and contract employees does Media Otg have? (Please provide breakdown)

  11. What awards or recognition has Media Otg received in the last three years?

  12. Is Media Otg affiliated with any industry or professional associations?

  13. What licenses or certifications does Media Otg hold?

  14. Please provide a product or service overview and description.

  15. Customer RFP Questions for Media Otg

  16. How many customers does Media Otg currently serve?

  17. Please provide contact information for three customer references for Media Otg.

  18. Media Otg Competitors RFP Questions

  19. Why should we work with Media Otg instead of one of your competitors?

  20. Are there alternative solutions that could better meet our needs?

  21. Functionality and Deliverables RFP Questions for Media Otg

  22. Provide a sample timeline for a standard implementation.

  23. What self-service reporting tools are available to us?

  24. What integrations are available?

  25. When are updates and enhancements delivered to customers?

  26. How often are projects completed on time and within budget?

  27. What action, participation or documentation is required from an organization to ensure timely implementation?

  28. Experience and Approach Questions for Media Otg

  29. Please provide any relevant case studies.

  30. What resources will be dedicated to a project?

  31. How often will you report about progress and results?

  32. What technology do you leverage to ensure excellent customer communication and experience?

  33. Provide a list of the standard report options, what each includes and available formats.

  34. How are usage and performance reports provided?

  35. What KPIs does Media Otg track and report?

  36. Customer Success RFP Questions for Media Otg

  37. On average, how long does implementation take?

  38. What is required from a customer to ensure success?

  39. Do you have a change management process?

  40. Do you conduct quarterly business reviews with customers?

  41. How do you provide updates, track progress and ensure our success?

  42. Please provide a list of self-service tools or resources that are available after onboarding.

  43. How do you manage customer requests, complaints, concerns and feedback?

  44. ​​Do you use in-house or outsourced resources for customer support?

  45. Pricing RFP Questions for Media Otg

  46. What are the itemized one-time, startup costs and recurring annual/monthly costs?

  47. What limits are imposed upon users, training hours, professional services and data storage?

  48. At what level do you provide volume discounts?

  49. Risk Management RFP Questions for Media Otg

  50. Share statistics about technology stability/reliability and down times.

  51. How often does the company update and test the continuity and preparedness plans?

  52. Data Security RFP Questions for Media Otg

  53. Is Media Otg ISO certified?

  54. Describe how security vulnerabilities are identified and mitigated.

  55. Have you experienced downtime in the last two years? If so, how long were customers impacted?

  56. Sustainability RFP Questions for Media Otg

  57. Do you have a corporate responsibility policy? If so, please provide it.

  58. What sustainability accreditations and certifications do you hold?

  59. How can we partner with you to enhance environmental sustainability in our mutual supply chain?

  60. Do you use renewable energy?

  61. Do you enforce a supplier code of conduct? If so, please provide it.

  62. Diversity and Inclusion RFP Questions for Media Otg

  63. Please provide any current diversity certifications.

  64. What percentage of senior leadership is women or minorities?

  65. Have there been any claims of sexual or general harassment, misconduct or discrimination in the last 5 years? Please provide details, if so.

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