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Americom Marketing LP

Americom Marketing LP RFP (Request for Proposal) questions

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  1. RFP Questions about General Company Information for Americom Marketing LP

  2. Who will serve as the primary 052B contact for this RFP?

    someone from infuiltive

  3. Who will serve as the primary Americom Marketing LP contact for this RFP?

  4. Who will serve as the primary 052B contact for this RFP?

    052B.

  5. Please provide a company overview for Americom Marketing LP.

    Americom Marketing LP a full-service marketing and ad agency in Austin and Beaumont, Texas, and their work spans across the U.S. and beyond. Since 2000, their office has evolved from a media →

  6. Where is Americom Marketing LP located?

    The offices from Americom Marketing LP are located in Beaumont (Texas)

  7. How long has Americom Marketing LP been in business?

  8. Please provide Americom Marketing LP’s mission and/or vision statement.

  9. Describe the Americom Marketing LP company structure. (Private, public, partnership, etc)

  10. How many full-time, part-time and contract employees does Americom Marketing LP have? (Please provide breakdown)

  11. What awards or recognition has Americom Marketing LP received in the last three years?

  12. Is Americom Marketing LP affiliated with any industry or professional associations?

  13. What licenses or certifications does Americom Marketing LP hold?

  14. Please provide a product or service overview and description.

  15. Customer RFP Questions for Americom Marketing LP

  16. How many customers does Americom Marketing LP currently serve?

  17. Please provide contact information for three customer references for Americom Marketing LP.

  18. Americom Marketing LP Competitors RFP Questions

  19. Why should we work with Americom Marketing LP instead of one of your competitors?

  20. Are there alternative solutions that could better meet our needs?

  21. Functionality and Deliverables RFP Questions for Americom Marketing LP

  22. Provide a sample timeline for a standard implementation.

  23. What self-service reporting tools are available to us?

  24. What integrations are available?

  25. When are updates and enhancements delivered to customers?

  26. How often are projects completed on time and within budget?

  27. What action, participation or documentation is required from an organization to ensure timely implementation?

  28. Experience and Approach Questions for Americom Marketing LP

  29. Please provide any relevant case studies.

  30. What resources will be dedicated to a project?

  31. How often will you report about progress and results?

  32. What technology do you leverage to ensure excellent customer communication and experience?

  33. Provide a list of the standard report options, what each includes and available formats.

  34. How are usage and performance reports provided?

  35. What KPIs does Americom Marketing LP track and report?

  36. Customer Success RFP Questions for Americom Marketing LP

  37. On average, how long does implementation take?

  38. What is required from a customer to ensure success?

  39. Do you have a change management process?

  40. Do you conduct quarterly business reviews with customers?

  41. How do you provide updates, track progress and ensure our success?

  42. Please provide a list of self-service tools or resources that are available after onboarding.

  43. How do you manage customer requests, complaints, concerns and feedback?

  44. ​​Do you use in-house or outsourced resources for customer support?

  45. Pricing RFP Questions for Americom Marketing LP

  46. What are the itemized one-time, startup costs and recurring annual/monthly costs?

  47. What limits are imposed upon users, training hours, professional services and data storage?

  48. At what level do you provide volume discounts?

  49. Risk Management RFP Questions for Americom Marketing LP

  50. Share statistics about technology stability/reliability and down times.

  51. How often does the company update and test the continuity and preparedness plans?

  52. Data Security RFP Questions for Americom Marketing LP

  53. Is Americom Marketing LP ISO certified?

  54. Describe how security vulnerabilities are identified and mitigated.

  55. Have you experienced downtime in the last two years? If so, how long were customers impacted?

  56. Sustainability RFP Questions for Americom Marketing LP

  57. Do you have a corporate responsibility policy? If so, please provide it.

  58. What sustainability accreditations and certifications do you hold?

  59. How can we partner with you to enhance environmental sustainability in our mutual supply chain?

  60. Do you use renewable energy?

  61. Do you enforce a supplier code of conduct? If so, please provide it.

  62. Diversity and Inclusion RFP Questions for Americom Marketing LP

  63. Please provide any current diversity certifications.

  64. What percentage of senior leadership is women or minorities?

  65. Have there been any claims of sexual or general harassment, misconduct or discrimination in the last 5 years? Please provide details, if so.

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