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AKA PR

AKA PR RFP (Request for Proposal) questions

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  1. RFP Questions about General Company Information for AKA PR

  2. Who will serve as the primary 052B contact for this RFP?

    someone from infuiltive

  3. Who will serve as the primary 052B contact for this RFP?

    052B.

  4. Who will serve as the primary AKA PR contact for this RFP?

  5. Please provide a company overview for AKA PR.

    AKA PR is a specialist public relations agency, providing a range of public relations services, including specialist marketing, PR, social media, copywriting and PR campaign management on a regional →

  6. Where is AKA PR located?

    The offices from AKA PR are located in Skipton (West Yorkshire)

  7. How long has AKA PR been in business?

  8. Please provide AKA PR’s mission and/or vision statement.

  9. Describe the AKA PR company structure. (Private, public, partnership, etc)

  10. How many full-time, part-time and contract employees does AKA PR have? (Please provide breakdown)

  11. What awards or recognition has AKA PR received in the last three years?

  12. Is AKA PR affiliated with any industry or professional associations?

  13. What licenses or certifications does AKA PR hold?

  14. Please provide a product or service overview and description.

  15. Customer RFP Questions for AKA PR

  16. How many customers does AKA PR currently serve?

  17. Please provide contact information for three customer references for AKA PR.

  18. AKA PR Competitors RFP Questions

  19. Why should we work with AKA PR instead of one of your competitors?

  20. Are there alternative solutions that could better meet our needs?

  21. Functionality and Deliverables RFP Questions for AKA PR

  22. Provide a sample timeline for a standard implementation.

  23. What self-service reporting tools are available to us?

  24. What integrations are available?

  25. When are updates and enhancements delivered to customers?

  26. How often are projects completed on time and within budget?

  27. What action, participation or documentation is required from an organization to ensure timely implementation?

  28. Experience and Approach Questions for AKA PR

  29. Please provide any relevant case studies.

  30. What resources will be dedicated to a project?

  31. How often will you report about progress and results?

  32. What technology do you leverage to ensure excellent customer communication and experience?

  33. Provide a list of the standard report options, what each includes and available formats.

  34. How are usage and performance reports provided?

  35. What KPIs does AKA PR track and report?

  36. Customer Success RFP Questions for AKA PR

  37. On average, how long does implementation take?

  38. What is required from a customer to ensure success?

  39. Do you have a change management process?

  40. Do you conduct quarterly business reviews with customers?

  41. How do you provide updates, track progress and ensure our success?

  42. Please provide a list of self-service tools or resources that are available after onboarding.

  43. How do you manage customer requests, complaints, concerns and feedback?

  44. ​​Do you use in-house or outsourced resources for customer support?

  45. Pricing RFP Questions for AKA PR

  46. What are the itemized one-time, startup costs and recurring annual/monthly costs?

  47. What limits are imposed upon users, training hours, professional services and data storage?

  48. At what level do you provide volume discounts?

  49. Risk Management RFP Questions for AKA PR

  50. Share statistics about technology stability/reliability and down times.

  51. How often does the company update and test the continuity and preparedness plans?

  52. Data Security RFP Questions for AKA PR

  53. Is AKA PR ISO certified?

  54. Describe how security vulnerabilities are identified and mitigated.

  55. Have you experienced downtime in the last two years? If so, how long were customers impacted?

  56. Sustainability RFP Questions for AKA PR

  57. Do you have a corporate responsibility policy? If so, please provide it.

  58. What sustainability accreditations and certifications do you hold?

  59. How can we partner with you to enhance environmental sustainability in our mutual supply chain?

  60. Do you use renewable energy?

  61. Do you enforce a supplier code of conduct? If so, please provide it.

  62. Diversity and Inclusion RFP Questions for AKA PR

  63. Please provide any current diversity certifications.

  64. What percentage of senior leadership is women or minorities?

  65. Have there been any claims of sexual or general harassment, misconduct or discrimination in the last 5 years? Please provide details, if so.

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