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Wyrmix

Wyrmix RFP (Request for Proposal) questions

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  1. RFP Questions about General Company Information for Wyrmix

  2. Who will serve as the primary 052B contact for this RFP?

    someone from infuiltive

  3. Who will serve as the primary Wyrmix contact for this RFP?

  4. Who will serve as the primary 052B contact for this RFP?

    052B.

  5. Please provide a company overview for Wyrmix.

    Wyrmix is a cross-disciplinary product design firm that partners with IoT companies to create physical and digital products, connected experiences, and interactive environments. Combining advanced →

  6. Where is Wyrmix located?

    The offices from Wyrmix are located in Farmers Branch (Texas)

  7. How long has Wyrmix been in business?

  8. Please provide Wyrmix’s mission and/or vision statement.

  9. Describe the Wyrmix company structure. (Private, public, partnership, etc)

  10. How many full-time, part-time and contract employees does Wyrmix have? (Please provide breakdown)

  11. What awards or recognition has Wyrmix received in the last three years?

  12. Is Wyrmix affiliated with any industry or professional associations?

  13. What licenses or certifications does Wyrmix hold?

  14. Please provide a product or service overview and description.

  15. Customer RFP Questions for Wyrmix

  16. How many customers does Wyrmix currently serve?

  17. Please provide contact information for three customer references for Wyrmix.

  18. Wyrmix Competitors RFP Questions

  19. Why should we work with Wyrmix instead of one of your competitors?

  20. Are there alternative solutions that could better meet our needs?

  21. Functionality and Deliverables RFP Questions for Wyrmix

  22. Provide a sample timeline for a standard implementation.

  23. What self-service reporting tools are available to us?

  24. What integrations are available?

  25. When are updates and enhancements delivered to customers?

  26. How often are projects completed on time and within budget?

  27. What action, participation or documentation is required from an organization to ensure timely implementation?

  28. Experience and Approach Questions for Wyrmix

  29. Please provide any relevant case studies.

  30. What resources will be dedicated to a project?

  31. How often will you report about progress and results?

  32. What technology do you leverage to ensure excellent customer communication and experience?

  33. Provide a list of the standard report options, what each includes and available formats.

  34. How are usage and performance reports provided?

  35. What KPIs does Wyrmix track and report?

  36. Customer Success RFP Questions for Wyrmix

  37. On average, how long does implementation take?

  38. What is required from a customer to ensure success?

  39. Do you have a change management process?

  40. Do you conduct quarterly business reviews with customers?

  41. How do you provide updates, track progress and ensure our success?

  42. Please provide a list of self-service tools or resources that are available after onboarding.

  43. How do you manage customer requests, complaints, concerns and feedback?

  44. ​​Do you use in-house or outsourced resources for customer support?

  45. Pricing RFP Questions for Wyrmix

  46. What are the itemized one-time, startup costs and recurring annual/monthly costs?

  47. What limits are imposed upon users, training hours, professional services and data storage?

  48. At what level do you provide volume discounts?

  49. Risk Management RFP Questions for Wyrmix

  50. Share statistics about technology stability/reliability and down times.

  51. How often does the company update and test the continuity and preparedness plans?

  52. Data Security RFP Questions for Wyrmix

  53. Is Wyrmix ISO certified?

  54. Describe how security vulnerabilities are identified and mitigated.

  55. Have you experienced downtime in the last two years? If so, how long were customers impacted?

  56. Sustainability RFP Questions for Wyrmix

  57. Do you have a corporate responsibility policy? If so, please provide it.

  58. What sustainability accreditations and certifications do you hold?

  59. How can we partner with you to enhance environmental sustainability in our mutual supply chain?

  60. Do you use renewable energy?

  61. Do you enforce a supplier code of conduct? If so, please provide it.

  62. Diversity and Inclusion RFP Questions for Wyrmix

  63. Please provide any current diversity certifications.

  64. What percentage of senior leadership is women or minorities?

  65. Have there been any claims of sexual or general harassment, misconduct or discrimination in the last 5 years? Please provide details, if so.

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