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WON Marketing, Inc.

WON Marketing, Inc. RFP (Request for Proposal) questions

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  1. RFP Questions about General Company Information for WON Marketing, Inc.

  2. Who will serve as the primary 052B contact for this RFP?

    someone from infuiltive

  3. Who will serve as the primary 052B contact for this RFP?

    052B.

  4. Who will serve as the primary WON Marketing, Inc. contact for this RFP?

  5. Please provide a company overview for WON Marketing, Inc..

    WON Marketing is a Chicago based search marketing firm for small to large companies. Utilizing fundamental marketing principals, WON Marketing provides high-end Internet Marketing services, →

  6. Where is WON Marketing, Inc. located?

    The offices from WON Marketing, Inc. are located in Algonquin (Illinois)

  7. How long has WON Marketing, Inc. been in business?

  8. Please provide WON Marketing, Inc.’s mission and/or vision statement.

  9. Describe the WON Marketing, Inc. company structure. (Private, public, partnership, etc)

  10. How many full-time, part-time and contract employees does WON Marketing, Inc. have? (Please provide breakdown)

  11. What awards or recognition has WON Marketing, Inc. received in the last three years?

  12. Is WON Marketing, Inc. affiliated with any industry or professional associations?

  13. What licenses or certifications does WON Marketing, Inc. hold?

  14. Please provide a product or service overview and description.

  15. Customer RFP Questions for WON Marketing, Inc.

  16. How many customers does WON Marketing, Inc. currently serve?

  17. Please provide contact information for three customer references for WON Marketing, Inc..

  18. WON Marketing, Inc. Competitors RFP Questions

  19. Why should we work with WON Marketing, Inc. instead of one of your competitors?

  20. Are there alternative solutions that could better meet our needs?

  21. Functionality and Deliverables RFP Questions for WON Marketing, Inc.

  22. Provide a sample timeline for a standard implementation.

  23. What self-service reporting tools are available to us?

  24. What integrations are available?

  25. When are updates and enhancements delivered to customers?

  26. How often are projects completed on time and within budget?

  27. What action, participation or documentation is required from an organization to ensure timely implementation?

  28. Experience and Approach Questions for WON Marketing, Inc.

  29. Please provide any relevant case studies.

  30. What resources will be dedicated to a project?

  31. How often will you report about progress and results?

  32. What technology do you leverage to ensure excellent customer communication and experience?

  33. Provide a list of the standard report options, what each includes and available formats.

  34. How are usage and performance reports provided?

  35. What KPIs does WON Marketing, Inc. track and report?

  36. Customer Success RFP Questions for WON Marketing, Inc.

  37. On average, how long does implementation take?

  38. What is required from a customer to ensure success?

  39. Do you have a change management process?

  40. Do you conduct quarterly business reviews with customers?

  41. How do you provide updates, track progress and ensure our success?

  42. Please provide a list of self-service tools or resources that are available after onboarding.

  43. How do you manage customer requests, complaints, concerns and feedback?

  44. ​​Do you use in-house or outsourced resources for customer support?

  45. Pricing RFP Questions for WON Marketing, Inc.

  46. What are the itemized one-time, startup costs and recurring annual/monthly costs?

  47. What limits are imposed upon users, training hours, professional services and data storage?

  48. At what level do you provide volume discounts?

  49. Risk Management RFP Questions for WON Marketing, Inc.

  50. Share statistics about technology stability/reliability and down times.

  51. How often does the company update and test the continuity and preparedness plans?

  52. Data Security RFP Questions for WON Marketing, Inc.

  53. Is WON Marketing, Inc. ISO certified?

  54. Describe how security vulnerabilities are identified and mitigated.

  55. Have you experienced downtime in the last two years? If so, how long were customers impacted?

  56. Sustainability RFP Questions for WON Marketing, Inc.

  57. Do you have a corporate responsibility policy? If so, please provide it.

  58. What sustainability accreditations and certifications do you hold?

  59. How can we partner with you to enhance environmental sustainability in our mutual supply chain?

  60. Do you use renewable energy?

  61. Do you enforce a supplier code of conduct? If so, please provide it.

  62. Diversity and Inclusion RFP Questions for WON Marketing, Inc.

  63. Please provide any current diversity certifications.

  64. What percentage of senior leadership is women or minorities?

  65. Have there been any claims of sexual or general harassment, misconduct or discrimination in the last 5 years? Please provide details, if so.

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