Best Procurement Portal for RFP Questions and Answers
Register|Login
Add

Octavo Designs

Octavo Designs RFP (Request for Proposal) questions

Visit Website

Verify Octavo Designs

  1. RFP Questions about General Company Information for Octavo Designs

  2. Who will serve as the primary 052B contact for this RFP?

    someone from infuiltive

  3. Who will serve as the primary Octavo Designs contact for this RFP?

  4. Who will serve as the primary 052B contact for this RFP?

    052B.

  5. Please provide a company overview for Octavo Designs.

    Octavo Designs, an award winning graphic/web design firm has been in operation since spring 2000. Octavo specializes in small niche pieces that are fun dynamic and unique and offer a broad range of →

  6. Where is Octavo Designs located?

    The offices from Octavo Designs are located in Frederick (Maryland)

  7. How long has Octavo Designs been in business?

  8. Please provide Octavo Designs’s mission and/or vision statement.

  9. Describe the Octavo Designs company structure. (Private, public, partnership, etc)

  10. How many full-time, part-time and contract employees does Octavo Designs have? (Please provide breakdown)

  11. What awards or recognition has Octavo Designs received in the last three years?

  12. Is Octavo Designs affiliated with any industry or professional associations?

  13. What licenses or certifications does Octavo Designs hold?

  14. Please provide a product or service overview and description.

  15. Customer RFP Questions for Octavo Designs

  16. How many customers does Octavo Designs currently serve?

  17. Please provide contact information for three customer references for Octavo Designs.

  18. Octavo Designs Competitors RFP Questions

  19. Why should we work with Octavo Designs instead of one of your competitors?

  20. Are there alternative solutions that could better meet our needs?

  21. Functionality and Deliverables RFP Questions for Octavo Designs

  22. Provide a sample timeline for a standard implementation.

  23. What self-service reporting tools are available to us?

  24. What integrations are available?

  25. When are updates and enhancements delivered to customers?

  26. How often are projects completed on time and within budget?

  27. What action, participation or documentation is required from an organization to ensure timely implementation?

  28. Experience and Approach Questions for Octavo Designs

  29. Please provide any relevant case studies.

  30. What resources will be dedicated to a project?

  31. How often will you report about progress and results?

  32. What technology do you leverage to ensure excellent customer communication and experience?

  33. Provide a list of the standard report options, what each includes and available formats.

  34. How are usage and performance reports provided?

  35. What KPIs does Octavo Designs track and report?

  36. Customer Success RFP Questions for Octavo Designs

  37. On average, how long does implementation take?

  38. What is required from a customer to ensure success?

  39. Do you have a change management process?

  40. Do you conduct quarterly business reviews with customers?

  41. How do you provide updates, track progress and ensure our success?

  42. Please provide a list of self-service tools or resources that are available after onboarding.

  43. How do you manage customer requests, complaints, concerns and feedback?

  44. ​​Do you use in-house or outsourced resources for customer support?

  45. Pricing RFP Questions for Octavo Designs

  46. What are the itemized one-time, startup costs and recurring annual/monthly costs?

  47. What limits are imposed upon users, training hours, professional services and data storage?

  48. At what level do you provide volume discounts?

  49. Risk Management RFP Questions for Octavo Designs

  50. Share statistics about technology stability/reliability and down times.

  51. How often does the company update and test the continuity and preparedness plans?

  52. Data Security RFP Questions for Octavo Designs

  53. Is Octavo Designs ISO certified?

  54. Describe how security vulnerabilities are identified and mitigated.

  55. Have you experienced downtime in the last two years? If so, how long were customers impacted?

  56. Sustainability RFP Questions for Octavo Designs

  57. Do you have a corporate responsibility policy? If so, please provide it.

  58. What sustainability accreditations and certifications do you hold?

  59. How can we partner with you to enhance environmental sustainability in our mutual supply chain?

  60. Do you use renewable energy?

  61. Do you enforce a supplier code of conduct? If so, please provide it.

  62. Diversity and Inclusion RFP Questions for Octavo Designs

  63. Please provide any current diversity certifications.

  64. What percentage of senior leadership is women or minorities?

  65. Have there been any claims of sexual or general harassment, misconduct or discrimination in the last 5 years? Please provide details, if so.

Was this Project Management alternatives list helpful? Your feedback is important!

Yes No

127 out of 148 people consider this list as helpful.
This is equivalent to 4.3 / 5 rating.

Author: | Publisher: SaaSHub
Latest alternatives update: