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Mainlyphotography

Mainlyphotography RFP (Request for Proposal) questions

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  1. RFP Questions about General Company Information for Mainlyphotography

  2. Who will serve as the primary 052B contact for this RFP?

    someone from infuiltive

  3. Who will serve as the primary 052B contact for this RFP?

    052B.

  4. Who will serve as the primary Mainlyphotography contact for this RFP?

  5. Please provide a company overview for Mainlyphotography.

    Mainlyphotography are a small but powerful team based in Edinburgh, Scotland. craft genuine, smart and well-executed ideas using digital and traditional media. 40+ projects and counting. Do you →

  6. Where is Mainlyphotography located?

    The offices from Mainlyphotography are located in Edinburgh (Scotland)

  7. How long has Mainlyphotography been in business?

  8. Please provide Mainlyphotography’s mission and/or vision statement.

  9. Describe the Mainlyphotography company structure. (Private, public, partnership, etc)

  10. How many full-time, part-time and contract employees does Mainlyphotography have? (Please provide breakdown)

  11. What awards or recognition has Mainlyphotography received in the last three years?

  12. Is Mainlyphotography affiliated with any industry or professional associations?

  13. What licenses or certifications does Mainlyphotography hold?

  14. Please provide a product or service overview and description.

  15. Customer RFP Questions for Mainlyphotography

  16. How many customers does Mainlyphotography currently serve?

  17. Please provide contact information for three customer references for Mainlyphotography.

  18. Mainlyphotography Competitors RFP Questions

  19. Why should we work with Mainlyphotography instead of one of your competitors?

  20. Are there alternative solutions that could better meet our needs?

  21. Functionality and Deliverables RFP Questions for Mainlyphotography

  22. Provide a sample timeline for a standard implementation.

  23. What self-service reporting tools are available to us?

  24. What integrations are available?

  25. When are updates and enhancements delivered to customers?

  26. How often are projects completed on time and within budget?

  27. What action, participation or documentation is required from an organization to ensure timely implementation?

  28. Experience and Approach Questions for Mainlyphotography

  29. Please provide any relevant case studies.

  30. What resources will be dedicated to a project?

  31. How often will you report about progress and results?

  32. What technology do you leverage to ensure excellent customer communication and experience?

  33. Provide a list of the standard report options, what each includes and available formats.

  34. How are usage and performance reports provided?

  35. What KPIs does Mainlyphotography track and report?

  36. Customer Success RFP Questions for Mainlyphotography

  37. On average, how long does implementation take?

  38. What is required from a customer to ensure success?

  39. Do you have a change management process?

  40. Do you conduct quarterly business reviews with customers?

  41. How do you provide updates, track progress and ensure our success?

  42. Please provide a list of self-service tools or resources that are available after onboarding.

  43. How do you manage customer requests, complaints, concerns and feedback?

  44. ​​Do you use in-house or outsourced resources for customer support?

  45. Pricing RFP Questions for Mainlyphotography

  46. What are the itemized one-time, startup costs and recurring annual/monthly costs?

  47. What limits are imposed upon users, training hours, professional services and data storage?

  48. At what level do you provide volume discounts?

  49. Risk Management RFP Questions for Mainlyphotography

  50. Share statistics about technology stability/reliability and down times.

  51. How often does the company update and test the continuity and preparedness plans?

  52. Data Security RFP Questions for Mainlyphotography

  53. Is Mainlyphotography ISO certified?

  54. Describe how security vulnerabilities are identified and mitigated.

  55. Have you experienced downtime in the last two years? If so, how long were customers impacted?

  56. Sustainability RFP Questions for Mainlyphotography

  57. Do you have a corporate responsibility policy? If so, please provide it.

  58. What sustainability accreditations and certifications do you hold?

  59. How can we partner with you to enhance environmental sustainability in our mutual supply chain?

  60. Do you use renewable energy?

  61. Do you enforce a supplier code of conduct? If so, please provide it.

  62. Diversity and Inclusion RFP Questions for Mainlyphotography

  63. Please provide any current diversity certifications.

  64. What percentage of senior leadership is women or minorities?

  65. Have there been any claims of sexual or general harassment, misconduct or discrimination in the last 5 years? Please provide details, if so.

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