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inter8tiv studio

inter8tiv studio RFP (Request for Proposal) questions



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  1. RFP Questions about General Company Information for inter8tiv studio

  2. Who will serve as the primary 052B contact for this RFP?

    someone from infuiltive

  3. Who will serve as the primary 052B contact for this RFP?

    052B.

  4. Who will serve as the primary inter8tiv studio contact for this RFP?

  5. Please provide a company overview for inter8tiv studio.

    inter8tiv studio is a web design, web development and online marketing firm focus on delivering low cost and affordable web presence for the SME market based in Singapore. Beside Website design, →

  6. Where is inter8tiv studio located?

    The offices from inter8tiv studio are located in ()

  7. How long has inter8tiv studio been in business?

  8. Please provide inter8tiv studio’s mission and/or vision statement.

  9. Describe the inter8tiv studio company structure. (Private, public, partnership, etc)

  10. How many full-time, part-time and contract employees does inter8tiv studio have? (Please provide breakdown)

  11. What awards or recognition has inter8tiv studio received in the last three years?

  12. Is inter8tiv studio affiliated with any industry or professional associations?

  13. What licenses or certifications does inter8tiv studio hold?

  14. Please provide a product or service overview and description.

  15. Customer RFP Questions for inter8tiv studio

  16. How many customers does inter8tiv studio currently serve?

  17. Please provide contact information for three customer references for inter8tiv studio.

  18. inter8tiv studio Competitors RFP Questions

  19. Why should we work with inter8tiv studio instead of one of your competitors?

  20. Are there alternative solutions that could better meet our needs?

  21. Functionality and Deliverables RFP Questions for inter8tiv studio

  22. Provide a sample timeline for a standard implementation.

  23. What self-service reporting tools are available to us?

  24. What integrations are available?

  25. When are updates and enhancements delivered to customers?

  26. How often are projects completed on time and within budget?

  27. What action, participation or documentation is required from an organization to ensure timely implementation?

  28. Experience and Approach Questions for inter8tiv studio

  29. Please provide any relevant case studies.

  30. What resources will be dedicated to a project?

  31. How often will you report about progress and results?

  32. What technology do you leverage to ensure excellent customer communication and experience?

  33. Provide a list of the standard report options, what each includes and available formats.

  34. How are usage and performance reports provided?

  35. What KPIs does inter8tiv studio track and report?

  36. Customer Success RFP Questions for inter8tiv studio

  37. On average, how long does implementation take?

  38. What is required from a customer to ensure success?

  39. Do you have a change management process?

  40. Do you conduct quarterly business reviews with customers?

  41. How do you provide updates, track progress and ensure our success?

  42. Please provide a list of self-service tools or resources that are available after onboarding.

  43. How do you manage customer requests, complaints, concerns and feedback?

  44. ​​Do you use in-house or outsourced resources for customer support?

  45. Pricing RFP Questions for inter8tiv studio

  46. What are the itemized one-time, startup costs and recurring annual/monthly costs?

  47. What limits are imposed upon users, training hours, professional services and data storage?

  48. At what level do you provide volume discounts?

  49. Risk Management RFP Questions for inter8tiv studio

  50. Share statistics about technology stability/reliability and down times.

  51. How often does the company update and test the continuity and preparedness plans?

  52. Data Security RFP Questions for inter8tiv studio

  53. Is inter8tiv studio ISO certified?

  54. Describe how security vulnerabilities are identified and mitigated.

  55. Have you experienced downtime in the last two years? If so, how long were customers impacted?

  56. Sustainability RFP Questions for inter8tiv studio

  57. Do you have a corporate responsibility policy? If so, please provide it.

  58. What sustainability accreditations and certifications do you hold?

  59. How can we partner with you to enhance environmental sustainability in our mutual supply chain?

  60. Do you use renewable energy?

  61. Do you enforce a supplier code of conduct? If so, please provide it.

  62. Diversity and Inclusion RFP Questions for inter8tiv studio

  63. Please provide any current diversity certifications.

  64. What percentage of senior leadership is women or minorities?

  65. Have there been any claims of sexual or general harassment, misconduct or discrimination in the last 5 years? Please provide details, if so.

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