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A Hundred Monkeys

A Hundred Monkeys RFP (Request for Proposal) questions

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  1. RFP Questions about General Company Information for A Hundred Monkeys

  2. Who will serve as the primary 052B contact for this RFP?

    someone from infuiltive

  3. Who will serve as the primary A Hundred Monkeys contact for this RFP?

  4. Who will serve as the primary 052B contact for this RFP?

    052B.

  5. Please provide a company overview for A Hundred Monkeys.

    A Hundred Monkeys is a Berkeley based branding company that helps get companies and products off the ground. When you work with them you get a lot more than a fresh coat of paint. They dig deep and →

  6. Where is A Hundred Monkeys located?

    The offices from A Hundred Monkeys are located in Berkeley (California)

  7. How long has A Hundred Monkeys been in business?

  8. Please provide A Hundred Monkeys’s mission and/or vision statement.

  9. Describe the A Hundred Monkeys company structure. (Private, public, partnership, etc)

  10. How many full-time, part-time and contract employees does A Hundred Monkeys have? (Please provide breakdown)

  11. What awards or recognition has A Hundred Monkeys received in the last three years?

  12. Is A Hundred Monkeys affiliated with any industry or professional associations?

  13. What licenses or certifications does A Hundred Monkeys hold?

  14. Please provide a product or service overview and description.

  15. Customer RFP Questions for A Hundred Monkeys

  16. How many customers does A Hundred Monkeys currently serve?

  17. Please provide contact information for three customer references for A Hundred Monkeys.

  18. A Hundred Monkeys Competitors RFP Questions

  19. Why should we work with A Hundred Monkeys instead of one of your competitors?

  20. Are there alternative solutions that could better meet our needs?

  21. Functionality and Deliverables RFP Questions for A Hundred Monkeys

  22. Provide a sample timeline for a standard implementation.

  23. What self-service reporting tools are available to us?

  24. What integrations are available?

  25. When are updates and enhancements delivered to customers?

  26. How often are projects completed on time and within budget?

  27. What action, participation or documentation is required from an organization to ensure timely implementation?

  28. Experience and Approach Questions for A Hundred Monkeys

  29. Please provide any relevant case studies.

  30. What resources will be dedicated to a project?

  31. How often will you report about progress and results?

  32. What technology do you leverage to ensure excellent customer communication and experience?

  33. Provide a list of the standard report options, what each includes and available formats.

  34. How are usage and performance reports provided?

  35. What KPIs does A Hundred Monkeys track and report?

  36. Customer Success RFP Questions for A Hundred Monkeys

  37. On average, how long does implementation take?

  38. What is required from a customer to ensure success?

  39. Do you have a change management process?

  40. Do you conduct quarterly business reviews with customers?

  41. How do you provide updates, track progress and ensure our success?

  42. Please provide a list of self-service tools or resources that are available after onboarding.

  43. How do you manage customer requests, complaints, concerns and feedback?

  44. ​​Do you use in-house or outsourced resources for customer support?

  45. Pricing RFP Questions for A Hundred Monkeys

  46. What are the itemized one-time, startup costs and recurring annual/monthly costs?

  47. What limits are imposed upon users, training hours, professional services and data storage?

  48. At what level do you provide volume discounts?

  49. Risk Management RFP Questions for A Hundred Monkeys

  50. Share statistics about technology stability/reliability and down times.

  51. How often does the company update and test the continuity and preparedness plans?

  52. Data Security RFP Questions for A Hundred Monkeys

  53. Is A Hundred Monkeys ISO certified?

  54. Describe how security vulnerabilities are identified and mitigated.

  55. Have you experienced downtime in the last two years? If so, how long were customers impacted?

  56. Sustainability RFP Questions for A Hundred Monkeys

  57. Do you have a corporate responsibility policy? If so, please provide it.

  58. What sustainability accreditations and certifications do you hold?

  59. How can we partner with you to enhance environmental sustainability in our mutual supply chain?

  60. Do you use renewable energy?

  61. Do you enforce a supplier code of conduct? If so, please provide it.

  62. Diversity and Inclusion RFP Questions for A Hundred Monkeys

  63. Please provide any current diversity certifications.

  64. What percentage of senior leadership is women or minorities?

  65. Have there been any claims of sexual or general harassment, misconduct or discrimination in the last 5 years? Please provide details, if so.

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