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HireVue

HireVue RFP (Request for Proposal) questions

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  1. RFP Questions about General Company Information for HireVue

  2. Who will serve as the primary 052B contact for this RFP?

    someone from infuiltive

  3. Who will serve as the primary HireVue contact for this RFP?

  4. Who will serve as the primary 052B contact for this RFP?

    052B.

  5. Please provide a company overview for HireVue.

    HireVue is your end-to-end hiring experience platform with video interview software, conversational AI, and assessments. Combining predictive, validated industrial-organizational science with →

  6. Where is HireVue located?

    The offices from HireVue are located in South Jordan (Utah)

  7. How long has HireVue been in business?

  8. Please provide HireVue’s mission and/or vision statement.

  9. Describe the HireVue company structure. (Private, public, partnership, etc)

  10. How many full-time, part-time and contract employees does HireVue have? (Please provide breakdown)

  11. What awards or recognition has HireVue received in the last three years?

  12. Is HireVue affiliated with any industry or professional associations?

  13. What licenses or certifications does HireVue hold?

  14. Please provide a product or service overview and description.

  15. Customer RFP Questions for HireVue

  16. How many customers does HireVue currently serve?

  17. Please provide contact information for three customer references for HireVue.

  18. HireVue Competitors RFP Questions

  19. Why should we work with HireVue instead of one of your competitors?

  20. Are there alternative solutions that could better meet our needs?

  21. Functionality and Deliverables RFP Questions for HireVue

  22. Provide a sample timeline for a standard implementation.

  23. What self-service reporting tools are available to us?

  24. What integrations are available?

  25. When are updates and enhancements delivered to customers?

  26. How often are projects completed on time and within budget?

  27. What action, participation or documentation is required from an organization to ensure timely implementation?

  28. Experience and Approach Questions for HireVue

  29. Please provide any relevant case studies.

  30. What resources will be dedicated to a project?

  31. How often will you report about progress and results?

  32. What technology do you leverage to ensure excellent customer communication and experience?

  33. Provide a list of the standard report options, what each includes and available formats.

  34. How are usage and performance reports provided?

  35. What KPIs does HireVue track and report?

  36. Customer Success RFP Questions for HireVue

  37. On average, how long does implementation take?

  38. What is required from a customer to ensure success?

  39. Do you have a change management process?

  40. Do you conduct quarterly business reviews with customers?

  41. How do you provide updates, track progress and ensure our success?

  42. Please provide a list of self-service tools or resources that are available after onboarding.

  43. How do you manage customer requests, complaints, concerns and feedback?

  44. ​​Do you use in-house or outsourced resources for customer support?

  45. Pricing RFP Questions for HireVue

  46. What are the itemized one-time, startup costs and recurring annual/monthly costs?

  47. What limits are imposed upon users, training hours, professional services and data storage?

  48. At what level do you provide volume discounts?

  49. Risk Management RFP Questions for HireVue

  50. Share statistics about technology stability/reliability and down times.

  51. How often does the company update and test the continuity and preparedness plans?

  52. Data Security RFP Questions for HireVue

  53. Is HireVue ISO certified?

  54. Describe how security vulnerabilities are identified and mitigated.

  55. Have you experienced downtime in the last two years? If so, how long were customers impacted?

  56. Sustainability RFP Questions for HireVue

  57. Do you have a corporate responsibility policy? If so, please provide it.

  58. What sustainability accreditations and certifications do you hold?

  59. How can we partner with you to enhance environmental sustainability in our mutual supply chain?

  60. Do you use renewable energy?

  61. Do you enforce a supplier code of conduct? If so, please provide it.

  62. Diversity and Inclusion RFP Questions for HireVue

  63. Please provide any current diversity certifications.

  64. What percentage of senior leadership is women or minorities?

  65. Have there been any claims of sexual or general harassment, misconduct or discrimination in the last 5 years? Please provide details, if so.

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