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Fresh Coast Creative

Fresh Coast Creative RFP (Request for Proposal) questions



Verify Fresh Coast Creative

  1. RFP Questions about General Company Information for Fresh Coast Creative

  2. Who will serve as the primary 052B contact for this RFP?

    someone from infuiltive

  3. Who will serve as the primary Fresh Coast Creative contact for this RFP?

  4. Who will serve as the primary 052B contact for this RFP?

    052B.

  5. Please provide a company overview for Fresh Coast Creative.

    Fresh Coast Creative, they make getting an effective website easier. They offer Flat monthly rate that’s affordable + predictable for small businesses. An expert marketing team building your →

  6. Where is Fresh Coast Creative located?

    The offices from Fresh Coast Creative are located in ()

  7. How long has Fresh Coast Creative been in business?

  8. Please provide Fresh Coast Creative’s mission and/or vision statement.

  9. Describe the Fresh Coast Creative company structure. (Private, public, partnership, etc)

  10. How many full-time, part-time and contract employees does Fresh Coast Creative have? (Please provide breakdown)

  11. What awards or recognition has Fresh Coast Creative received in the last three years?

  12. Is Fresh Coast Creative affiliated with any industry or professional associations?

  13. What licenses or certifications does Fresh Coast Creative hold?

  14. Please provide a product or service overview and description.

  15. Customer RFP Questions for Fresh Coast Creative

  16. How many customers does Fresh Coast Creative currently serve?

  17. Please provide contact information for three customer references for Fresh Coast Creative.

  18. Fresh Coast Creative Competitors RFP Questions

  19. Why should we work with Fresh Coast Creative instead of one of your competitors?

  20. Are there alternative solutions that could better meet our needs?

  21. Functionality and Deliverables RFP Questions for Fresh Coast Creative

  22. Provide a sample timeline for a standard implementation.

  23. What self-service reporting tools are available to us?

  24. What integrations are available?

  25. When are updates and enhancements delivered to customers?

  26. How often are projects completed on time and within budget?

  27. What action, participation or documentation is required from an organization to ensure timely implementation?

  28. Experience and Approach Questions for Fresh Coast Creative

  29. Please provide any relevant case studies.

  30. What resources will be dedicated to a project?

  31. How often will you report about progress and results?

  32. What technology do you leverage to ensure excellent customer communication and experience?

  33. Provide a list of the standard report options, what each includes and available formats.

  34. How are usage and performance reports provided?

  35. What KPIs does Fresh Coast Creative track and report?

  36. Customer Success RFP Questions for Fresh Coast Creative

  37. On average, how long does implementation take?

  38. What is required from a customer to ensure success?

  39. Do you have a change management process?

  40. Do you conduct quarterly business reviews with customers?

  41. How do you provide updates, track progress and ensure our success?

  42. Please provide a list of self-service tools or resources that are available after onboarding.

  43. How do you manage customer requests, complaints, concerns and feedback?

  44. ​​Do you use in-house or outsourced resources for customer support?

  45. Pricing RFP Questions for Fresh Coast Creative

  46. What are the itemized one-time, startup costs and recurring annual/monthly costs?

  47. What limits are imposed upon users, training hours, professional services and data storage?

  48. At what level do you provide volume discounts?

  49. Risk Management RFP Questions for Fresh Coast Creative

  50. Share statistics about technology stability/reliability and down times.

  51. How often does the company update and test the continuity and preparedness plans?

  52. Data Security RFP Questions for Fresh Coast Creative

  53. Is Fresh Coast Creative ISO certified?

  54. Describe how security vulnerabilities are identified and mitigated.

  55. Have you experienced downtime in the last two years? If so, how long were customers impacted?

  56. Sustainability RFP Questions for Fresh Coast Creative

  57. Do you have a corporate responsibility policy? If so, please provide it.

  58. What sustainability accreditations and certifications do you hold?

  59. How can we partner with you to enhance environmental sustainability in our mutual supply chain?

  60. Do you use renewable energy?

  61. Do you enforce a supplier code of conduct? If so, please provide it.

  62. Diversity and Inclusion RFP Questions for Fresh Coast Creative

  63. Please provide any current diversity certifications.

  64. What percentage of senior leadership is women or minorities?

  65. Have there been any claims of sexual or general harassment, misconduct or discrimination in the last 5 years? Please provide details, if so.

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