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FourthCanvas

FourthCanvas RFP (Request for Proposal) questions



Verify FourthCanvas

  1. RFP Questions about General Company Information for FourthCanvas

  2. Who will serve as the primary 052B contact for this RFP?

    someone from infuiltive

  3. Who will serve as the primary 052B contact for this RFP?

    052B.

  4. Who will serve as the primary FourthCanvas contact for this RFP?

  5. Please provide a company overview for FourthCanvas.

    FourthCanvas is a brand-centric design agency. They partner with and create innovative solutions for the most ambitious brands. They are inspired by their collective purpose to partner with →

  6. Where is FourthCanvas located?

    The offices from FourthCanvas are located in Lagos (Nigeria)

  7. How long has FourthCanvas been in business?

  8. Please provide FourthCanvas’s mission and/or vision statement.

  9. Describe the FourthCanvas company structure. (Private, public, partnership, etc)

  10. How many full-time, part-time and contract employees does FourthCanvas have? (Please provide breakdown)

  11. What awards or recognition has FourthCanvas received in the last three years?

  12. Is FourthCanvas affiliated with any industry or professional associations?

  13. What licenses or certifications does FourthCanvas hold?

  14. Please provide a product or service overview and description.

  15. Customer RFP Questions for FourthCanvas

  16. How many customers does FourthCanvas currently serve?

  17. Please provide contact information for three customer references for FourthCanvas.

  18. FourthCanvas Competitors RFP Questions

  19. Why should we work with FourthCanvas instead of one of your competitors?

  20. Are there alternative solutions that could better meet our needs?

  21. Functionality and Deliverables RFP Questions for FourthCanvas

  22. Provide a sample timeline for a standard implementation.

  23. What self-service reporting tools are available to us?

  24. What integrations are available?

  25. When are updates and enhancements delivered to customers?

  26. How often are projects completed on time and within budget?

  27. What action, participation or documentation is required from an organization to ensure timely implementation?

  28. Experience and Approach Questions for FourthCanvas

  29. Please provide any relevant case studies.

  30. What resources will be dedicated to a project?

  31. How often will you report about progress and results?

  32. What technology do you leverage to ensure excellent customer communication and experience?

  33. Provide a list of the standard report options, what each includes and available formats.

  34. How are usage and performance reports provided?

  35. What KPIs does FourthCanvas track and report?

  36. Customer Success RFP Questions for FourthCanvas

  37. On average, how long does implementation take?

  38. What is required from a customer to ensure success?

  39. Do you have a change management process?

  40. Do you conduct quarterly business reviews with customers?

  41. How do you provide updates, track progress and ensure our success?

  42. Please provide a list of self-service tools or resources that are available after onboarding.

  43. How do you manage customer requests, complaints, concerns and feedback?

  44. ​​Do you use in-house or outsourced resources for customer support?

  45. Pricing RFP Questions for FourthCanvas

  46. What are the itemized one-time, startup costs and recurring annual/monthly costs?

  47. What limits are imposed upon users, training hours, professional services and data storage?

  48. At what level do you provide volume discounts?

  49. Risk Management RFP Questions for FourthCanvas

  50. Share statistics about technology stability/reliability and down times.

  51. How often does the company update and test the continuity and preparedness plans?

  52. Data Security RFP Questions for FourthCanvas

  53. Is FourthCanvas ISO certified?

  54. Describe how security vulnerabilities are identified and mitigated.

  55. Have you experienced downtime in the last two years? If so, how long were customers impacted?

  56. Sustainability RFP Questions for FourthCanvas

  57. Do you have a corporate responsibility policy? If so, please provide it.

  58. What sustainability accreditations and certifications do you hold?

  59. How can we partner with you to enhance environmental sustainability in our mutual supply chain?

  60. Do you use renewable energy?

  61. Do you enforce a supplier code of conduct? If so, please provide it.

  62. Diversity and Inclusion RFP Questions for FourthCanvas

  63. Please provide any current diversity certifications.

  64. What percentage of senior leadership is women or minorities?

  65. Have there been any claims of sexual or general harassment, misconduct or discrimination in the last 5 years? Please provide details, if so.

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