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Dominion Sales and Marketing Services Inc.

Dominion Sales and Marketing Services Inc. RFP (Request for Proposal) questions

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  1. RFP Questions about General Company Information for Dominion Sales and Marketing Services Inc.

  2. Who will serve as the primary 052B contact for this RFP?

    someone from infuiltive

  3. Who will serve as the primary 052B contact for this RFP?

    052B.

  4. Who will serve as the primary Dominion Sales and Marketing Services Inc. contact for this RFP?

  5. Please provide a company overview for Dominion Sales and Marketing Services Inc..

    Dominion Sales and Marketing Services Inc. started more than 20 years ago by excelling at branding and graphic design services. To reflect their roots, the triangles of the DOMINION logo use four →

  6. Where is Dominion Sales and Marketing Services Inc. located?

    The offices from Dominion Sales and Marketing Services Inc. are located in Vancouver (Columbia)

  7. How long has Dominion Sales and Marketing Services Inc. been in business?

  8. Please provide Dominion Sales and Marketing Services Inc.’s mission and/or vision statement.

  9. Describe the Dominion Sales and Marketing Services Inc. company structure. (Private, public, partnership, etc)

  10. How many full-time, part-time and contract employees does Dominion Sales and Marketing Services Inc. have? (Please provide breakdown)

  11. What awards or recognition has Dominion Sales and Marketing Services Inc. received in the last three years?

  12. Is Dominion Sales and Marketing Services Inc. affiliated with any industry or professional associations?

  13. What licenses or certifications does Dominion Sales and Marketing Services Inc. hold?

  14. Please provide a product or service overview and description.

  15. Customer RFP Questions for Dominion Sales and Marketing Services Inc.

  16. How many customers does Dominion Sales and Marketing Services Inc. currently serve?

  17. Please provide contact information for three customer references for Dominion Sales and Marketing Services Inc..

  18. Dominion Sales and Marketing Services Inc. Competitors RFP Questions

  19. Why should we work with Dominion Sales and Marketing Services Inc. instead of one of your competitors?

  20. Are there alternative solutions that could better meet our needs?

  21. Functionality and Deliverables RFP Questions for Dominion Sales and Marketing Services Inc.

  22. Provide a sample timeline for a standard implementation.

  23. What self-service reporting tools are available to us?

  24. What integrations are available?

  25. When are updates and enhancements delivered to customers?

  26. How often are projects completed on time and within budget?

  27. What action, participation or documentation is required from an organization to ensure timely implementation?

  28. Experience and Approach Questions for Dominion Sales and Marketing Services Inc.

  29. Please provide any relevant case studies.

  30. What resources will be dedicated to a project?

  31. How often will you report about progress and results?

  32. What technology do you leverage to ensure excellent customer communication and experience?

  33. Provide a list of the standard report options, what each includes and available formats.

  34. How are usage and performance reports provided?

  35. What KPIs does Dominion Sales and Marketing Services Inc. track and report?

  36. Customer Success RFP Questions for Dominion Sales and Marketing Services Inc.

  37. On average, how long does implementation take?

  38. What is required from a customer to ensure success?

  39. Do you have a change management process?

  40. Do you conduct quarterly business reviews with customers?

  41. How do you provide updates, track progress and ensure our success?

  42. Please provide a list of self-service tools or resources that are available after onboarding.

  43. How do you manage customer requests, complaints, concerns and feedback?

  44. ​​Do you use in-house or outsourced resources for customer support?

  45. Pricing RFP Questions for Dominion Sales and Marketing Services Inc.

  46. What are the itemized one-time, startup costs and recurring annual/monthly costs?

  47. What limits are imposed upon users, training hours, professional services and data storage?

  48. At what level do you provide volume discounts?

  49. Risk Management RFP Questions for Dominion Sales and Marketing Services Inc.

  50. Share statistics about technology stability/reliability and down times.

  51. How often does the company update and test the continuity and preparedness plans?

  52. Data Security RFP Questions for Dominion Sales and Marketing Services Inc.

  53. Is Dominion Sales and Marketing Services Inc. ISO certified?

  54. Describe how security vulnerabilities are identified and mitigated.

  55. Have you experienced downtime in the last two years? If so, how long were customers impacted?

  56. Sustainability RFP Questions for Dominion Sales and Marketing Services Inc.

  57. Do you have a corporate responsibility policy? If so, please provide it.

  58. What sustainability accreditations and certifications do you hold?

  59. How can we partner with you to enhance environmental sustainability in our mutual supply chain?

  60. Do you use renewable energy?

  61. Do you enforce a supplier code of conduct? If so, please provide it.

  62. Diversity and Inclusion RFP Questions for Dominion Sales and Marketing Services Inc.

  63. Please provide any current diversity certifications.

  64. What percentage of senior leadership is women or minorities?

  65. Have there been any claims of sexual or general harassment, misconduct or discrimination in the last 5 years? Please provide details, if so.

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