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Coloring Outside The Lines, Inc.

Coloring Outside The Lines, Inc. RFP (Request for Proposal) questions

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  1. RFP Questions about General Company Information for Coloring Outside The Lines, Inc.

  2. Who will serve as the primary 052B contact for this RFP?

    someone from infuiltive

  3. Who will serve as the primary 052B contact for this RFP?

    052B.

  4. Who will serve as the primary Coloring Outside The Lines, Inc. contact for this RFP?

  5. Please provide a company overview for Coloring Outside The Lines, Inc..

    Coloring Outside the Lines is your web design & brand development partner in Fargo, ND specializing in marketing and design. They teach the meaning behind the strategies of marketing to create an →

  6. Where is Coloring Outside The Lines, Inc. located?

    The offices from Coloring Outside The Lines, Inc. are located in Fargo (North Dakota)

  7. How long has Coloring Outside The Lines, Inc. been in business?

  8. Please provide Coloring Outside The Lines, Inc.’s mission and/or vision statement.

  9. Describe the Coloring Outside The Lines, Inc. company structure. (Private, public, partnership, etc)

  10. How many full-time, part-time and contract employees does Coloring Outside The Lines, Inc. have? (Please provide breakdown)

  11. What awards or recognition has Coloring Outside The Lines, Inc. received in the last three years?

  12. Is Coloring Outside The Lines, Inc. affiliated with any industry or professional associations?

  13. What licenses or certifications does Coloring Outside The Lines, Inc. hold?

  14. Please provide a product or service overview and description.

  15. Customer RFP Questions for Coloring Outside The Lines, Inc.

  16. How many customers does Coloring Outside The Lines, Inc. currently serve?

  17. Please provide contact information for three customer references for Coloring Outside The Lines, Inc..

  18. Coloring Outside The Lines, Inc. Competitors RFP Questions

  19. Why should we work with Coloring Outside The Lines, Inc. instead of one of your competitors?

  20. Are there alternative solutions that could better meet our needs?

  21. Functionality and Deliverables RFP Questions for Coloring Outside The Lines, Inc.

  22. Provide a sample timeline for a standard implementation.

  23. What self-service reporting tools are available to us?

  24. What integrations are available?

  25. When are updates and enhancements delivered to customers?

  26. How often are projects completed on time and within budget?

  27. What action, participation or documentation is required from an organization to ensure timely implementation?

  28. Experience and Approach Questions for Coloring Outside The Lines, Inc.

  29. Please provide any relevant case studies.

  30. What resources will be dedicated to a project?

  31. How often will you report about progress and results?

  32. What technology do you leverage to ensure excellent customer communication and experience?

  33. Provide a list of the standard report options, what each includes and available formats.

  34. How are usage and performance reports provided?

  35. What KPIs does Coloring Outside The Lines, Inc. track and report?

  36. Customer Success RFP Questions for Coloring Outside The Lines, Inc.

  37. On average, how long does implementation take?

  38. What is required from a customer to ensure success?

  39. Do you have a change management process?

  40. Do you conduct quarterly business reviews with customers?

  41. How do you provide updates, track progress and ensure our success?

  42. Please provide a list of self-service tools or resources that are available after onboarding.

  43. How do you manage customer requests, complaints, concerns and feedback?

  44. ​​Do you use in-house or outsourced resources for customer support?

  45. Pricing RFP Questions for Coloring Outside The Lines, Inc.

  46. What are the itemized one-time, startup costs and recurring annual/monthly costs?

  47. What limits are imposed upon users, training hours, professional services and data storage?

  48. At what level do you provide volume discounts?

  49. Risk Management RFP Questions for Coloring Outside The Lines, Inc.

  50. Share statistics about technology stability/reliability and down times.

  51. How often does the company update and test the continuity and preparedness plans?

  52. Data Security RFP Questions for Coloring Outside The Lines, Inc.

  53. Is Coloring Outside The Lines, Inc. ISO certified?

  54. Describe how security vulnerabilities are identified and mitigated.

  55. Have you experienced downtime in the last two years? If so, how long were customers impacted?

  56. Sustainability RFP Questions for Coloring Outside The Lines, Inc.

  57. Do you have a corporate responsibility policy? If so, please provide it.

  58. What sustainability accreditations and certifications do you hold?

  59. How can we partner with you to enhance environmental sustainability in our mutual supply chain?

  60. Do you use renewable energy?

  61. Do you enforce a supplier code of conduct? If so, please provide it.

  62. Diversity and Inclusion RFP Questions for Coloring Outside The Lines, Inc.

  63. Please provide any current diversity certifications.

  64. What percentage of senior leadership is women or minorities?

  65. Have there been any claims of sexual or general harassment, misconduct or discrimination in the last 5 years? Please provide details, if so.

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