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Chula Vista Marketing

Chula Vista Marketing RFP (Request for Proposal) questions

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  1. RFP Questions about General Company Information for Chula Vista Marketing

  2. Who will serve as the primary 052B contact for this RFP?

    someone from infuiltive

  3. Who will serve as the primary 052B contact for this RFP?

    052B.

  4. Who will serve as the primary Chula Vista Marketing contact for this RFP?

  5. Please provide a company overview for Chula Vista Marketing.

    Chula Vista Marketing represents local businesses throughout the Chula Vista and San Diego areas looking to establish or strengthen their Internet presence. Chula Vista Marketing serves business →

  6. Where is Chula Vista Marketing located?

    The offices from Chula Vista Marketing are located in Chula Vista (California)

  7. How long has Chula Vista Marketing been in business?

  8. Please provide Chula Vista Marketing’s mission and/or vision statement.

  9. Describe the Chula Vista Marketing company structure. (Private, public, partnership, etc)

  10. How many full-time, part-time and contract employees does Chula Vista Marketing have? (Please provide breakdown)

  11. What awards or recognition has Chula Vista Marketing received in the last three years?

  12. Is Chula Vista Marketing affiliated with any industry or professional associations?

  13. What licenses or certifications does Chula Vista Marketing hold?

  14. Please provide a product or service overview and description.

  15. Customer RFP Questions for Chula Vista Marketing

  16. How many customers does Chula Vista Marketing currently serve?

  17. Please provide contact information for three customer references for Chula Vista Marketing.

  18. Chula Vista Marketing Competitors RFP Questions

  19. Why should we work with Chula Vista Marketing instead of one of your competitors?

  20. Are there alternative solutions that could better meet our needs?

  21. Functionality and Deliverables RFP Questions for Chula Vista Marketing

  22. Provide a sample timeline for a standard implementation.

  23. What self-service reporting tools are available to us?

  24. What integrations are available?

  25. When are updates and enhancements delivered to customers?

  26. How often are projects completed on time and within budget?

  27. What action, participation or documentation is required from an organization to ensure timely implementation?

  28. Experience and Approach Questions for Chula Vista Marketing

  29. Please provide any relevant case studies.

  30. What resources will be dedicated to a project?

  31. How often will you report about progress and results?

  32. What technology do you leverage to ensure excellent customer communication and experience?

  33. Provide a list of the standard report options, what each includes and available formats.

  34. How are usage and performance reports provided?

  35. What KPIs does Chula Vista Marketing track and report?

  36. Customer Success RFP Questions for Chula Vista Marketing

  37. On average, how long does implementation take?

  38. What is required from a customer to ensure success?

  39. Do you have a change management process?

  40. Do you conduct quarterly business reviews with customers?

  41. How do you provide updates, track progress and ensure our success?

  42. Please provide a list of self-service tools or resources that are available after onboarding.

  43. How do you manage customer requests, complaints, concerns and feedback?

  44. ​​Do you use in-house or outsourced resources for customer support?

  45. Pricing RFP Questions for Chula Vista Marketing

  46. What are the itemized one-time, startup costs and recurring annual/monthly costs?

  47. What limits are imposed upon users, training hours, professional services and data storage?

  48. At what level do you provide volume discounts?

  49. Risk Management RFP Questions for Chula Vista Marketing

  50. Share statistics about technology stability/reliability and down times.

  51. How often does the company update and test the continuity and preparedness plans?

  52. Data Security RFP Questions for Chula Vista Marketing

  53. Is Chula Vista Marketing ISO certified?

  54. Describe how security vulnerabilities are identified and mitigated.

  55. Have you experienced downtime in the last two years? If so, how long were customers impacted?

  56. Sustainability RFP Questions for Chula Vista Marketing

  57. Do you have a corporate responsibility policy? If so, please provide it.

  58. What sustainability accreditations and certifications do you hold?

  59. How can we partner with you to enhance environmental sustainability in our mutual supply chain?

  60. Do you use renewable energy?

  61. Do you enforce a supplier code of conduct? If so, please provide it.

  62. Diversity and Inclusion RFP Questions for Chula Vista Marketing

  63. Please provide any current diversity certifications.

  64. What percentage of senior leadership is women or minorities?

  65. Have there been any claims of sexual or general harassment, misconduct or discrimination in the last 5 years? Please provide details, if so.

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