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Bernardi\u0107 Studio

Bernardi\u0107 Studio RFP (Request for Proposal) questions

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  1. RFP Questions about General Company Information for Bernardiu0107 Studio

  2. Who will serve as the primary 052B contact for this RFP?

    someone from infuiltive

  3. Who will serve as the primary 052B contact for this RFP?

    052B.

  4. Who will serve as the primary Bernardiu0107 Studio contact for this RFP?

  5. Please provide a company overview for Bernardiu0107 Studio.

    Bernardić Studio is a creative agency from Zagreb offering a range of services related to brand building, and visual and market communications. Extensive experience has been acquired on numerous →

  6. Where is Bernardiu0107 Studio located?

    The offices from Bernardiu0107 Studio are located in Zagreb (Croatia)

  7. How long has Bernardiu0107 Studio been in business?

  8. Please provide Bernardiu0107 Studio’s mission and/or vision statement.

  9. Describe the Bernardiu0107 Studio company structure. (Private, public, partnership, etc)

  10. How many full-time, part-time and contract employees does Bernardiu0107 Studio have? (Please provide breakdown)

  11. What awards or recognition has Bernardiu0107 Studio received in the last three years?

  12. Is Bernardiu0107 Studio affiliated with any industry or professional associations?

  13. What licenses or certifications does Bernardiu0107 Studio hold?

  14. Please provide a product or service overview and description.

  15. Customer RFP Questions for Bernardiu0107 Studio

  16. How many customers does Bernardiu0107 Studio currently serve?

  17. Please provide contact information for three customer references for Bernardiu0107 Studio.

  18. Bernardiu0107 Studio Competitors RFP Questions

  19. Why should we work with Bernardiu0107 Studio instead of one of your competitors?

  20. Are there alternative solutions that could better meet our needs?

  21. Functionality and Deliverables RFP Questions for Bernardiu0107 Studio

  22. Provide a sample timeline for a standard implementation.

  23. What self-service reporting tools are available to us?

  24. What integrations are available?

  25. When are updates and enhancements delivered to customers?

  26. How often are projects completed on time and within budget?

  27. What action, participation or documentation is required from an organization to ensure timely implementation?

  28. Experience and Approach Questions for Bernardiu0107 Studio

  29. Please provide any relevant case studies.

  30. What resources will be dedicated to a project?

  31. How often will you report about progress and results?

  32. What technology do you leverage to ensure excellent customer communication and experience?

  33. Provide a list of the standard report options, what each includes and available formats.

  34. How are usage and performance reports provided?

  35. What KPIs does Bernardiu0107 Studio track and report?

  36. Customer Success RFP Questions for Bernardiu0107 Studio

  37. On average, how long does implementation take?

  38. What is required from a customer to ensure success?

  39. Do you have a change management process?

  40. Do you conduct quarterly business reviews with customers?

  41. How do you provide updates, track progress and ensure our success?

  42. Please provide a list of self-service tools or resources that are available after onboarding.

  43. How do you manage customer requests, complaints, concerns and feedback?

  44. ​​Do you use in-house or outsourced resources for customer support?

  45. Pricing RFP Questions for Bernardiu0107 Studio

  46. What are the itemized one-time, startup costs and recurring annual/monthly costs?

  47. What limits are imposed upon users, training hours, professional services and data storage?

  48. At what level do you provide volume discounts?

  49. Risk Management RFP Questions for Bernardiu0107 Studio

  50. Share statistics about technology stability/reliability and down times.

  51. How often does the company update and test the continuity and preparedness plans?

  52. Data Security RFP Questions for Bernardiu0107 Studio

  53. Is Bernardiu0107 Studio ISO certified?

  54. Describe how security vulnerabilities are identified and mitigated.

  55. Have you experienced downtime in the last two years? If so, how long were customers impacted?

  56. Sustainability RFP Questions for Bernardiu0107 Studio

  57. Do you have a corporate responsibility policy? If so, please provide it.

  58. What sustainability accreditations and certifications do you hold?

  59. How can we partner with you to enhance environmental sustainability in our mutual supply chain?

  60. Do you use renewable energy?

  61. Do you enforce a supplier code of conduct? If so, please provide it.

  62. Diversity and Inclusion RFP Questions for Bernardiu0107 Studio

  63. Please provide any current diversity certifications.

  64. What percentage of senior leadership is women or minorities?

  65. Have there been any claims of sexual or general harassment, misconduct or discrimination in the last 5 years? Please provide details, if so.

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