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Band of Coders

Band of Coders RFP (Request for Proposal) questions

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  1. RFP Questions about General Company Information for Band of Coders

  2. Who will serve as the primary 052B contact for this RFP?

    someone from infuiltive

  3. Who will serve as the primary Band of Coders contact for this RFP?

  4. Who will serve as the primary 052B contact for this RFP?

    052B.

  5. Please provide a company overview for Band of Coders.

    Band of Coders is an elite team of product managers, software architects, and developers who partner with business executives to build their next successful product. Whether you are engineering a →

  6. Where is Band of Coders located?

    The offices from Band of Coders are located in Atlanta (Georgia)

  7. How long has Band of Coders been in business?

  8. Please provide Band of Coders’s mission and/or vision statement.

  9. Describe the Band of Coders company structure. (Private, public, partnership, etc)

  10. How many full-time, part-time and contract employees does Band of Coders have? (Please provide breakdown)

  11. What awards or recognition has Band of Coders received in the last three years?

  12. Is Band of Coders affiliated with any industry or professional associations?

  13. What licenses or certifications does Band of Coders hold?

  14. Please provide a product or service overview and description.

  15. Customer RFP Questions for Band of Coders

  16. How many customers does Band of Coders currently serve?

  17. Please provide contact information for three customer references for Band of Coders.

  18. Band of Coders Competitors RFP Questions

  19. Why should we work with Band of Coders instead of one of your competitors?

  20. Are there alternative solutions that could better meet our needs?

  21. Functionality and Deliverables RFP Questions for Band of Coders

  22. Provide a sample timeline for a standard implementation.

  23. What self-service reporting tools are available to us?

  24. What integrations are available?

  25. When are updates and enhancements delivered to customers?

  26. How often are projects completed on time and within budget?

  27. What action, participation or documentation is required from an organization to ensure timely implementation?

  28. Experience and Approach Questions for Band of Coders

  29. Please provide any relevant case studies.

  30. What resources will be dedicated to a project?

  31. How often will you report about progress and results?

  32. What technology do you leverage to ensure excellent customer communication and experience?

  33. Provide a list of the standard report options, what each includes and available formats.

  34. How are usage and performance reports provided?

  35. What KPIs does Band of Coders track and report?

  36. Customer Success RFP Questions for Band of Coders

  37. On average, how long does implementation take?

  38. What is required from a customer to ensure success?

  39. Do you have a change management process?

  40. Do you conduct quarterly business reviews with customers?

  41. How do you provide updates, track progress and ensure our success?

  42. Please provide a list of self-service tools or resources that are available after onboarding.

  43. How do you manage customer requests, complaints, concerns and feedback?

  44. ​​Do you use in-house or outsourced resources for customer support?

  45. Pricing RFP Questions for Band of Coders

  46. What are the itemized one-time, startup costs and recurring annual/monthly costs?

  47. What limits are imposed upon users, training hours, professional services and data storage?

  48. At what level do you provide volume discounts?

  49. Risk Management RFP Questions for Band of Coders

  50. Share statistics about technology stability/reliability and down times.

  51. How often does the company update and test the continuity and preparedness plans?

  52. Data Security RFP Questions for Band of Coders

  53. Is Band of Coders ISO certified?

  54. Describe how security vulnerabilities are identified and mitigated.

  55. Have you experienced downtime in the last two years? If so, how long were customers impacted?

  56. Sustainability RFP Questions for Band of Coders

  57. Do you have a corporate responsibility policy? If so, please provide it.

  58. What sustainability accreditations and certifications do you hold?

  59. How can we partner with you to enhance environmental sustainability in our mutual supply chain?

  60. Do you use renewable energy?

  61. Do you enforce a supplier code of conduct? If so, please provide it.

  62. Diversity and Inclusion RFP Questions for Band of Coders

  63. Please provide any current diversity certifications.

  64. What percentage of senior leadership is women or minorities?

  65. Have there been any claims of sexual or general harassment, misconduct or discrimination in the last 5 years? Please provide details, if so.

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