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Atlan

Atlan RFP (Request for Proposal) questions

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  1. RFP Questions about General Company Information for Atlan

  2. Who will serve as the primary 052B contact for this RFP?

    someone from infuiltive

  3. Who will serve as the primary 052B contact for this RFP?

    052B.

  4. Who will serve as the primary Atlan contact for this RFP?

  5. Please provide a company overview for Atlan.

    Atlan is a modern data collaboration workspace (like Github for engineering or Figma for design). By acting as a virtual hub for data assets ranging from tables and dashboards to models & code, →

  6. Where is Atlan located?

    The offices from Atlan are located in New York City (New York)

  7. How long has Atlan been in business?

  8. Please provide Atlan’s mission and/or vision statement.

  9. Describe the Atlan company structure. (Private, public, partnership, etc)

  10. How many full-time, part-time and contract employees does Atlan have? (Please provide breakdown)

  11. What awards or recognition has Atlan received in the last three years?

  12. Is Atlan affiliated with any industry or professional associations?

  13. What licenses or certifications does Atlan hold?

  14. Please provide a product or service overview and description.

  15. Customer RFP Questions for Atlan

  16. How many customers does Atlan currently serve?

  17. Please provide contact information for three customer references for Atlan.

  18. Atlan Competitors RFP Questions

  19. Why should we work with Atlan instead of one of your competitors?

  20. Are there alternative solutions that could better meet our needs?

  21. Functionality and Deliverables RFP Questions for Atlan

  22. Provide a sample timeline for a standard implementation.

  23. What self-service reporting tools are available to us?

  24. What integrations are available?

  25. When are updates and enhancements delivered to customers?

  26. How often are projects completed on time and within budget?

  27. What action, participation or documentation is required from an organization to ensure timely implementation?

  28. Experience and Approach Questions for Atlan

  29. Please provide any relevant case studies.

  30. What resources will be dedicated to a project?

  31. How often will you report about progress and results?

  32. What technology do you leverage to ensure excellent customer communication and experience?

  33. Provide a list of the standard report options, what each includes and available formats.

  34. How are usage and performance reports provided?

  35. What KPIs does Atlan track and report?

  36. Customer Success RFP Questions for Atlan

  37. On average, how long does implementation take?

  38. What is required from a customer to ensure success?

  39. Do you have a change management process?

  40. Do you conduct quarterly business reviews with customers?

  41. How do you provide updates, track progress and ensure our success?

  42. Please provide a list of self-service tools or resources that are available after onboarding.

  43. How do you manage customer requests, complaints, concerns and feedback?

  44. ​​Do you use in-house or outsourced resources for customer support?

  45. Pricing RFP Questions for Atlan

  46. What are the itemized one-time, startup costs and recurring annual/monthly costs?

  47. What limits are imposed upon users, training hours, professional services and data storage?

  48. At what level do you provide volume discounts?

  49. Risk Management RFP Questions for Atlan

  50. Share statistics about technology stability/reliability and down times.

  51. How often does the company update and test the continuity and preparedness plans?

  52. Data Security RFP Questions for Atlan

  53. Is Atlan ISO certified?

  54. Describe how security vulnerabilities are identified and mitigated.

  55. Have you experienced downtime in the last two years? If so, how long were customers impacted?

  56. Sustainability RFP Questions for Atlan

  57. Do you have a corporate responsibility policy? If so, please provide it.

  58. What sustainability accreditations and certifications do you hold?

  59. How can we partner with you to enhance environmental sustainability in our mutual supply chain?

  60. Do you use renewable energy?

  61. Do you enforce a supplier code of conduct? If so, please provide it.

  62. Diversity and Inclusion RFP Questions for Atlan

  63. Please provide any current diversity certifications.

  64. What percentage of senior leadership is women or minorities?

  65. Have there been any claims of sexual or general harassment, misconduct or discrimination in the last 5 years? Please provide details, if so.

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