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Animink

Animink RFP (Request for Proposal) questions

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  1. RFP Questions about General Company Information for Animink

  2. Who will serve as the primary 052B contact for this RFP?

    someone from infuiltive

  3. Who will serve as the primary 052B contact for this RFP?

    052B.

  4. Who will serve as the primary Animink contact for this RFP?

  5. Please provide a company overview for Animink.

    Animink create business solutions to help streamline operations. They build apps. They assist with digital marketing to drive traffic to your site. Thay manage your social media presence. And so →

  6. Where is Animink located?

    The offices from Animink are located in Huntersville (North Carolina)

  7. How long has Animink been in business?

  8. Please provide Animink’s mission and/or vision statement.

  9. Describe the Animink company structure. (Private, public, partnership, etc)

  10. How many full-time, part-time and contract employees does Animink have? (Please provide breakdown)

  11. What awards or recognition has Animink received in the last three years?

  12. Is Animink affiliated with any industry or professional associations?

  13. What licenses or certifications does Animink hold?

  14. Please provide a product or service overview and description.

  15. Customer RFP Questions for Animink

  16. How many customers does Animink currently serve?

  17. Please provide contact information for three customer references for Animink.

  18. Animink Competitors RFP Questions

  19. Why should we work with Animink instead of one of your competitors?

  20. Are there alternative solutions that could better meet our needs?

  21. Functionality and Deliverables RFP Questions for Animink

  22. Provide a sample timeline for a standard implementation.

  23. What self-service reporting tools are available to us?

  24. What integrations are available?

  25. When are updates and enhancements delivered to customers?

  26. How often are projects completed on time and within budget?

  27. What action, participation or documentation is required from an organization to ensure timely implementation?

  28. Experience and Approach Questions for Animink

  29. Please provide any relevant case studies.

  30. What resources will be dedicated to a project?

  31. How often will you report about progress and results?

  32. What technology do you leverage to ensure excellent customer communication and experience?

  33. Provide a list of the standard report options, what each includes and available formats.

  34. How are usage and performance reports provided?

  35. What KPIs does Animink track and report?

  36. Customer Success RFP Questions for Animink

  37. On average, how long does implementation take?

  38. What is required from a customer to ensure success?

  39. Do you have a change management process?

  40. Do you conduct quarterly business reviews with customers?

  41. How do you provide updates, track progress and ensure our success?

  42. Please provide a list of self-service tools or resources that are available after onboarding.

  43. How do you manage customer requests, complaints, concerns and feedback?

  44. ​​Do you use in-house or outsourced resources for customer support?

  45. Pricing RFP Questions for Animink

  46. What are the itemized one-time, startup costs and recurring annual/monthly costs?

  47. What limits are imposed upon users, training hours, professional services and data storage?

  48. At what level do you provide volume discounts?

  49. Risk Management RFP Questions for Animink

  50. Share statistics about technology stability/reliability and down times.

  51. How often does the company update and test the continuity and preparedness plans?

  52. Data Security RFP Questions for Animink

  53. Is Animink ISO certified?

  54. Describe how security vulnerabilities are identified and mitigated.

  55. Have you experienced downtime in the last two years? If so, how long were customers impacted?

  56. Sustainability RFP Questions for Animink

  57. Do you have a corporate responsibility policy? If so, please provide it.

  58. What sustainability accreditations and certifications do you hold?

  59. How can we partner with you to enhance environmental sustainability in our mutual supply chain?

  60. Do you use renewable energy?

  61. Do you enforce a supplier code of conduct? If so, please provide it.

  62. Diversity and Inclusion RFP Questions for Animink

  63. Please provide any current diversity certifications.

  64. What percentage of senior leadership is women or minorities?

  65. Have there been any claims of sexual or general harassment, misconduct or discrimination in the last 5 years? Please provide details, if so.

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